Return Policy

Need to make a return? No worries! All the details are below. All refunds or exchanges
require a valid receipt or packing slip. And sorry, shipping and handling fees are not
refundable.

To Return/Exchange Merchandise:

  • Items must be in new condition, not worn or washed with tags attached.
  • Damaged items or incorrect items may be eligible for shipping refunds, please
    contact us.
  • Include a copy of the packing slip or e-mail confirmation. If you don’t have the
    packing slip or e-mail confirmation, please include a note with your name, order
    number, phone number and e-mail address.
  • Shipping costs to exchange and/or return items are the responsibility of the
    customer. We are not liable for lost or damaged return shipments. Please use a
    trackable and insured shipping method. Keep tracking information and receipt
    until your refund is processed.
  • Once the return is received, refunds will be issued to the original form of
    payment.

Please mail your return/exchange items to the following address:

Denison University Bookstore

Attn: Returns/Exchanges

100 W. College St.

Granville, OH 43023