Return Policy
Need to make a return? No worries! All the details are below. All refunds or exchanges
require a valid receipt or packing slip. And sorry, shipping and handling fees are not
refundable.
To Return/Exchange Merchandise:
- Items must be in new condition, not worn or washed with tags attached.
- Damaged items or incorrect items may be eligible for shipping refunds, please
contact us. - Include a copy of the packing slip or e-mail confirmation. If you don’t have the
packing slip or e-mail confirmation, please include a note with your name, order
number, phone number and e-mail address. - Shipping costs to exchange and/or return items are the responsibility of the
customer. We are not liable for lost or damaged return shipments. Please use a
trackable and insured shipping method. Keep tracking information and receipt
until your refund is processed. - Once the return is received, refunds will be issued to the original form of
payment.
Please mail your return/exchange items to the following address:
Denison University Bookstore
Attn: Returns/Exchanges
100 W. College St.
Granville, OH 43023